Shipping policy

We ship worldwide.

As part of our strive in making great design accessible, we never charge for shipping.For our friends in Switzerland, Norway and some other countries additional customs charges and national VAT will be charged directly by the local tax authorities and needs to be paid separately by the customer. Should you have further questions regarding additional charges please contact your local tax office. 

Read our Shipping & Return Policy for more details.

Returns and exchanges

We want you to be 100% satisfied with your purchase from Acelofa. If you are not happy with your item, you may return your undamaged and unused Acelofa purchase in its original packaging within 30 days. The customer is responsible for shipping charges associated with returning a non-damaged item. 

Just contact our customer team at contact@acelofa.com within one month of receipt and we will make the process as easy as possible for you.

Our aim is to provide furniture that is fully functional upon receipt and made with superior-quality craftsmanship. Once you have received your delivery, please inspect it for quality. We will return, refund or replace any item that arrives damaged. Please get in touch with our Customer Team.