Shipping

We ship worldwide.

Read our Shipping & Return Policy for more details.

As part of our strive in making great design accessible, we never charge for shipping.For our friends in Switzerland, Norway and some other countries additional customs charges and national VAT will be charged directly by the local tax authorities and needs to be paid separately by the customer. Should you have further questions regarding additional charges please contact your local tax office. 

Returns

We want you to be 100% satisfied with your purchase from Acelofa. If you are not happy with your item, you may return your undamaged and unused Acelofa purchase in its original packaging within 30 days. The customer is responsible for shipping charges associated with returning a non-damaged item. For more Info read our Shipping & Return Policy.

Just contact our customer team atcontact@acelofa.comwithin one month of receipt and we will make the process as easy as possible for you.

We strive to deliver superior-quality lighting fixtures in perfect condition. Upon delivery, please inspect your order thoroughly. If you discover any damage, note it on the bill of lading to validate your claim for a return, refund, or replacement. Please report the damage to us within 24 hours of delivery.