COVID-19 Customer Information | ACELOFA

COVID-19 Customer Information


We are working around the clock to mitigate the impact on deliveries but please note that some items may take longer than usual. We will keep you closely informed as your order is processed and can hold deliveries safe in our warehouse if you do not wish to receive them just yet. 


Our team continues to work remotely and can support with anything you need from questions regarding products to further informationss about no-contact delivery. Please get in contact with our Customer Service team at if you need anything.


Our simple returns policy allows you to shop with peace of mind at Acelofa. If for any reason you are not satisfied with your purchase you can return your goods within 30 days of receipt and we will be happy to offer you an exchange or a refund excluding the original cost of delivery. Please see full terms and conditions here. If you have any other questions, email us at contact@acelofa.